Talent and UGC Coordinator

You keep the creator operation running as it scales. You report to our Creator Manager, who owns creator strategy and the roster. You own the high-volume, high-touch part of the pipeline: sourcing and onboarding creators, keeping content organized, and making sure deliverables land on time. This is the seat that keeps a 70+ creator network moving every day.

About Panda Drum

We’re Panda Drum (pandadrum.com), the world’s largest DTC steel tongue drum brand. 300,000+ customers, ~$50M revenue this year, growing 3x year over year for three years straight. Profitable, bootstrapped, founder-led. A ~40-person remote team across Europe, the US and Asia, plus 100+ content creators.

We’re a performance marketing company that sells a wellness product. Our ads drive everything, and UGC is the engine behind the ads.

What you’ll do

• Source new UGC creators (X, Backstage, portfolios, communities), shortlist the strong ones, run first-touch outreach

• Onboard creators end to end: contracts, product orders, access. Nothing stalls

• Keep the content library organized: tag, categorize and label incoming UGC so editors find what they need fast

• Track deliverables, deadlines and revisions across the roster, and chase until content lands

• Coordinate creator payments and invoices, flag anything that needs approval

• Keep the pipeline board accurate, so the team always knows what’s where

• Flag what’s working: creators, formats, content

What we need

• Fluent written English. You’ll message US-based creators every day

• Extremely organized. Dozens of moving pieces, none dropped

• Follow-through by reflex. A late creator or an open revision doesn’t slip, it gets chased

• A self-starter. You take a task and run, you don’t wait for each step

• An eye for content. You can tell strong UGC from weak, not just move it through a spreadsheet

• US afternoon overlap. Creators reply on their clock, not ours

• Comfortable in Notion, Slack and spreadsheets, quick to learn new tools

Nice to have

• Experience coordinating UGC creators, influencers or a content pipeline

• DTC ecommerce, social or performance marketing background

• Content libraries or DAM tools (we use Air)

• 1–2 years in a coordination, admin or content-support role

This job is not for you if

• You want a creative role first. This is a pipeline role first

• You find checking the same board every single day beneath you. That board is the job

• You need each step explained. Here you get one sentence and full accountability

Growth

Month one is the trial. You run the pipeline as it is, no changes. When the pipeline runs for 60 days without anyone chasing you, you get a channel of your own. TikTok Shop is the first one open. A channel comes with a percentage of its revenue as your bonus, on top of base. That’s the path: coordinator, then channel owner. There’s no title in between. The channel is the promotion.